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Courier & express

Courier

A door-to-door service that moves documents and small parcels quickly, usually with one company handling the whole journey.

What is Courier?

A courier, or express carrier, is an operator that collects, transports and delivers documents and parcels door to door within its own network under a single waybill, controlling pickup, linehaul, customs clearance and final delivery. Unlike a forwarder that buys capacity from airlines and arranges each leg, an integrated express carrier typically runs its own hubs, sort centres and often aircraft, and frequently acts as customs declarant for the shipments it moves. Customs authorities clear express consignments through dedicated, largely electronic processes; the WCO Immediate Release Guidelines group them into four categories, from documents without commercial value to high-value goods needing a full declaration. Postal operators carry similar small parcels under the Universal Postal Union framework, but under different customs and liability regimes. Courier pricing uses the greater of actual and volumetric weight, calculated with each carrier's own divisor.

Why it matters for forwarders

Forwarders both compete with and use couriers: urgent samples, documents and small consignments can be faster and cheaper by express than as consolidated air freight, but the break-even depends on weight, dimensions and lane. Low-value import regimes have tightened sharply: the EU removed its EUR 22 VAT exemption on 1 July 2021, and from 1 July 2026 a temporary EUR 3 customs duty per item replaces the EUR 150 duty relief for goods sold by distance sale. The US suspended duty-free de minimis treatment for all countries from 29 August 2025, so low-value express shipments are now dutiable. Because the courier often files the declaration, the shipper's commercial invoice drives classification and valuation, and vague descriptions cause holds and duty disputes. Express networks accept dangerous goods, including many lithium battery shipments, only under the IATA Dangerous Goods Regulations and their own stricter acceptance rules.

Courier FAQ

What is the difference between a courier and a freight forwarder?

A courier moves parcels door to door in its own network under its own waybill and usually clears them itself. A freight forwarder arranges transport for larger or more complex shipments by buying capacity from airlines, shipping lines and truckers, and coordinates customs, documents and handling around them.

Do courier shipments go through customs?

Yes. Express shipments are declared to customs like any other import, usually by the courier as declarant using simplified or low-value procedures, and duties and taxes are billed to the shipper or receiver depending on the terms chosen.

How are courier shipping charges calculated?

Couriers charge on the greater of actual weight and volumetric weight, using their own volumetric divisor, plus surcharges such as fuel. Duties, taxes and any clearance fees are billed separately.

Who pays duties and taxes on courier shipments?

It depends on the billing option chosen at booking: the receiver normally pays on delivery unless the shipper elects to pay duties and taxes, which effectively makes it a DDP shipment. Since the US suspended de minimis from 29 August 2025, low-value US imports also attract duties.

Sources

  1. Customs formalities for low value consignments, European Commission, Taxation and Customs Union
  2. Customs guidance on the EUR 3 customs duty, European Commission, Taxation and Customs Union
  3. Suspending Duty-Free De Minimis Treatment for All Countries, The White House

Rules and figures change. Check the current text with the issuing body before relying on it.

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